SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning Learner Guide If you want us to

If you want us to customise it for you

verify and troubleshoot WAN links and IP services ICTPMG505 Manage ICT projects ICTTEN519 Design network building projects If you require RPL Kits with comprehensive benchmarking

operate and troubleshoot medium enterprise routers ICTNWK529 Install and manage complex ICT networks If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning Learner Guide If you want us to* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.