Self-Study Guide-BSBLDR411 Demonstrate leadership in the workplace HLTINFCOV001 Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry TLID1001 Shift materials safely using manual handling methods TLID2003 Handle dangerous goods/hazardous substances Elective units RIIWHS202E Enter and work in confined spaces RIIWHS302E Implement traffic management plan RIIRIS202E Respond to site based spills RIIRTM203E Work as a safety observer/spotter CPCCLDG3001 Licence to perform dogging CPCCLHS3001 Licence to operate a personnel and materials hoist CPCCLRG3001 Licence to perform rigging basic level CPCCCM3001 Operate elevated work platforms up to 11 metres  RIIMPO320F Conduct civil construction excavator operations If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB304 Determine resource requirements for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCPRT025 Identify and report children and young people at risk If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBLDR411 Demonstrate leadership in the workplace HLTINFCOV001 Core units FNSINC301 Work effectivelyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the