Learning and Assessment Kit-BSBOPS505 Manage organisational customer service MSM Core Units CHCCOM002 Use communication

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK562 Configure internet gateways If you require RPL Kits with comprehensive benchmarking

procedures and flow chart diagrams for your RTO

ACSF benchmarks

Learning and Assessment Kit-BSBOPS505 Manage organisational customer service MSM Core Units CHCCOM002 Use communicationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to