SCORM Compliant Package-FSKDIG001 Use digital technology for short and basic workplace tasks PUA or distributed to other entities

or distributed to other entities

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEDEL404 Mentor in the workplace TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FSKDIG001 Use digital technology for short and basic workplace tasks PUA or distributed to other entities* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.