SCORM Compliant Package-BSBCMM412 Lead difficult conversations ICP Units of competency CUAAHL504 Deliver

Units of competency CUAAHL504 Deliver and monitor arts and health programs CUAAHL401 Work effectively in arts and health * We can develop additional elective units that are not listed on request (Please contact us for further information)

enabling accurate determination of a learner’s core skill levels

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

SCORM Compliant Package-BSBCMM412 Lead difficult conversations ICP Units of competency CUAAHL504 Deliver* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.