Self-Study Guide-HLTPHA015 Provide assistance in dispensary administration Graduate Diploma Core units TLID0020 Shift materials

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTA009 Carry out mechanical pre-repair operations AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTM011 Recondition engine cylinder heads Elective Units AURAFA103 Communicate effectively in an automotive workplace AURACA101 Respond to customer needs and enquiries in an automotive workplace AURTTA104 Carry out servicing operations AURTTE104 Inspect and service engines AURTTB101 Inspect and service braking systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems If you require RPL Kits with comprehensive benchmarking

interpret and apply engineering drawings AURETR006 Solder electrical wiring and circuits AURETR009 Install vehicle lighting and wiring systems AURETR010 Repair wiring harnesses and looms AURETR011 Install basic ancillary electrical systems and components AURETR026 Remove

Self-Study Guide-HLTPHA015 Provide assistance in dispensary administration Graduate Diploma Core units TLID0020 Shift materialsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the