SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures selection and induction of staff

selection and induction of staff BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources If you require RPL Kits with comprehensive benchmarking

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Units of competency AURETH012 Service and maintain electrical components in hybrid electric vehicles AURETH010 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles AURETH011 Depower and reinitialise hybrid electric vehicles If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures selection and induction of staff* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.