Vocational Placement Kit-SIRXSLS001 Sell to the retail customer DEF Core units AURACA001 Respond to

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Elective Units AURETR125 Test

Elective units AHCASW501 Survey and report on Aboriginal cultural sites AHCECR501 Manage natural areas on a rural property AHCECR502 Conduct biological surveys AHCECR503 Design an ecological restoration project AHCECR504 Manage implementation of ecological restoration programs AHCECR505 Plan river restoration works AHCECR506 Develop and implement sustainable land use strategies AHCBER504 Manage the implementation of a biosecurity emergency control program AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMKG441 Develop public relations documents BSBMKG439 Develop and apply knowledge of communications industry BSBMKG440 Apply marketing communication across a convergent industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SIRXSLS001 Sell to the retail customer DEF Core units AURACA001 Respond toA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.