Class Activity Book-BSBTEC201 Use business software applications Ready for sale Core units AURACA103 Build customer

Core units AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURVTG007 Clean vehicle glass surfaces AURVTG101 Repair laminated glass windscreens AURVTG102 Remove and install rubber glazed windscreens AURVTG104 Remove and install direct glazed windscreens AURVTG109 Remove and install vehicle fixed body glass AURVTG110 Remove and install vehicle movable body glass AURVTG112 Remove and install heavy vehicle rubber and direct glazed windscreens AURVTG113 Remove and install large vehicle windscreens AURVTN111 Remove and install vehicle rear vision mirrors MSFGG3039 Manually move glass Elective Units AUMGTG001 Install fixed and movable glass components on vehicles AURAFA002 Read and respond to automotive workplace information AURAFA104 Resolve routine problems in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURATA005 Estimate and quote automotive mechanical and electrical repairs AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Core units SHBBBOS008 Provide body massages SHBBCCS005 Advise on beauty products and services SHBBFAS004 Provide lash and brow services SHBBFAS005 Provide facial treatments and skin care recommendations SHBBFAS006 Provide specialised facial treatments SHBBHRS010 Provide waxing services SHBBMUP009 Design and apply make-up SHBBNLS007 Provide manicure and pedicare services SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBBSSC001 Incorporate knowledge of skin structure and functions into beauty therapy SHBBSSC002 Incorporate knowledge of body structures and functions into beauty therapy SHBXCCS005 Maintain health and wellbeing in a personal services setting SHBXCCS006 Promote healthy nutritional options in a beauty therapy context SHBXCCS007 Conduct salon financial transactions SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units AHCWHS503 Manage workplace health and safety processes AHCWRK520 Develop workplace policy and procedures for environment and sustainability Electives AHCAGB518 Develop climate risk management strategies AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCSOL505 Monitor and manage soils for production AHCBUS408 Operate within a budget framework If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Class Activity Book-BSBTEC201 Use business software applications Ready for sale Core units AURACA103 Build customerOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the