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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
evaluate and apply current industry specific technologies to meet industry standards Group D ICTICT401 Determine and confirm client business requirements ICTTEN416 Install
select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking
Units of competency ICTPRG535 Build advanced user interfaces ICTPRG536 Design application architecture ICTPRG532 Apply advanced object-oriented language skills ICTPRG547 Apply advanced programming skills in another language ICTPRG537 Implement security for applications * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-MSFGG3025 Apply patterns and designs to glass RTO Forms Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
